Refund Policy

Refund Policy

Thank you for shopping at Tudo.pk. Your satisfaction is important to us. Please review our refund policy below.

Eligibility for Refund:

• Items must be unused, unworn, and in their original packaging.
  
• You can request a refund within 7 days from the date you received your order.
  
• Refunds are only applicable if the product received is damaged, defective, or not as described.
  

How to Request a Refund:

• Contact our support team at tudostore.co@gmail.com within the specified time frame.
• You can also drop a message on WhatsApp: 0308 6541099
  
• Provide your order details and clear images showing the issue.
  

Refund Process:

• Once we receive and inspect your returned item, we'll notify you about the approval status.
  
• If approved, refunds will be processed within 7-10 business days to your original payment method.
  

Shipping for Returns:

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.
  

Exchanges:

• If you'd prefer an exchange instead of a refund, please specify this clearly when contacting our support team.
  

If you have questions, reach out to us—we’re here to help!

Thank you for trusting Tudo.pk!