Terms & Conditions

Welcome to Tudo! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from Tudo, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. Definitions

  • "We," "Us," "Our" refers to Tudo, the online store.
  • "You," "Customer" refers to any person accessing or purchasing from our website.
  • "Products" refer to all items available for sale on our website, including vases, women’s bags, watches, and bracelets.

2. Use of Website

By using our website, you agree that:
You are at least 18 years old or have parental consent to use our services. You will provide accurate, complete, and up-to-date personal and payment information.
You will not use our website for fraudulent or illegal activities.
You will not copy, modify, or distribute any content from our website without permission.

3. Product Information & Availability

  • We strive to provide accurate product descriptions and images. However, colors and sizes may slightly vary due to screen settings.
  • All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) and include applicable taxes.
  • We accept secure online payments via [list your payment methods: debit/credit card, bank transfer, cash on delivery, etc.].
  • Prices may change without prior notice, but changes will not affect confirmed orders.
  • If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

5. Orders & Shipping

  • Placing an order does not guarantee acceptance. We may cancel orders due to fraud suspicion, incorrect pricing, or stock unavailability.
  • Orders are processed within 3 business days, and shipping times depend on your location.
  • Once an order is shipped, we are not responsible for delays caused by courier services.

6. Returns & Refunds

  • We accept returns within 7 days of delivery, provided the item is unused and in its original packaging.
  • Refunds will be processed once we inspect the returned item. Shipping costs are non-refundable.
  • Products on sale or discounted are not eligible for returns or refunds.
  • If you receive a damaged or incorrect item, contact us within 7 days for a replacement or refund.

7. User Accounts & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • We are not responsible for unauthorized account access or activity.
  • If you suspect unauthorized access, contact us immediately.

8. Intellectual Property

  • All content on our website, including images, text, logos, and designs, is our property or licensed to us.
  • You may not copy, distribute, or reproduce any content without prior written consent.

9. Limitation of Liability

  • Tudo is not responsible for any direct, indirect, incidental, or consequential damages arising from using our website or products.
  • We do not guarantee uninterrupted, error-free access to our website.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be handled by courts in Pakistan.

11. Changes to Terms & Conditions

  • We reserve the right to modify these Terms at any time.
  • Significant changes will be communicated via email or website notice.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: info@tudo.pk
📍 Address: Lahore, Pakistan

Thank you for choosing Tudo! Happy Shopping! 🛍️